12-19-2012 04:09 PM
I dropped my blackberry curve 8520 and now all the buttons on the keypad and the answer and hang up buttons have turned into the caps button and i dont know what i should do?
12-19-2012 04:20 PM
Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
That being said, if the problem is something physical (e.g., something broken inside), then there is nothing to be done save for seeking in-hand support from a qualified technician. Typically, such damage would void your warranty (if one exists in the first place).
12-19-2012 04:30 PM
12-19-2012 04:37 PM