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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎09-06-2012
My Device: Blackberry Bold 9780
My Carrier: Orange

duplicate messages

I have a BB 9780 with 2 email (msn / hotmail) accounts set up.   If i send an email it is duplicating the text in the same message. HELP!!!   It is very frustrating.  I have put all updates on in the hope it would have rectified.  Is there anyone else experiencing the same problem

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Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: duplicate messages

Hey summer18,

Welcome to the BlackBerry® Support Community Forums.

 

I would suggest to try deleting and re-integrating the accounts. Please go into the Setup option, select Internet Mail accounts, highlight the account, press the menu key and choose delete. Once the accounts have been deleted, then re-add the accounts and test.

 

Let us know how you make out.

Thanks.

-HB

 

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