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BlackBerry® OS Smartphones

New Contributor
Posts: 5
Registered: ‎09-03-2011
My Device: Curve 9300
My Carrier: o2


Hi guys


This is an odd one.  I have a Curve 9300.  I play music through my earphones and there has never been a problem.  Today however, i cannot get the pin to go into the portal - it seems to have been sealed.  Tried other normally compatible plug ins, but they too are blocked.  What on earth have i done?  Your help much appreciated



Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: earphones

Hello scobie0 and welcome to the BlackBerry Support Community Forums.


To clarify, the port when you would insert your earphones seems to be blocked? Are you trying to plug in the earphones that came with your device or another set? 


If you shine a bight light in the earphones hole, do you see any debris inside? 





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New Member
Posts: 3
Registered: ‎12-27-2013
My Device: 9900
My Carrier: 12

i need help earphones please

hi guys i really need help with my bb i need to know is the earphone jack for a blackberry bold 9900 3.5mm thnks guys