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Contributor
Posts: 10
Registered: ‎08-01-2014
My Device: curve 92130
My Carrier: orange (france)

email accounts

Blackberry curve 9320 - 7.1.0pack 1319

Have deleted the email account software  - cant install email  accounts anymore

any clue how to re-download it?

 

thanks

 

 

 

Developer
Posts: 1,044
Registered: ‎07-21-2012
My Device: BlackBerry Bold 9900/9780/9810
My Carrier: Singtel

Re: email accounts

Hello, you could try to reload the operating system Smiley Happy
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Contributor
Posts: 10
Registered: ‎08-01-2014
My Device: curve 92130
My Carrier: orange (france)

Re: email accounts


tezytan wrote:
Hello, you could try to reload the operating system Smiley Happy

thks. how do I do that?

Developer
Posts: 1,044
Registered: ‎07-21-2012
My Device: BlackBerry Bold 9900/9780/9810
My Carrier: Singtel

Re: email accounts

Contributor
Posts: 10
Registered: ‎08-01-2014
My Device: curve 92130
My Carrier: orange (france)

Re: email accounts

thks but unfortunatley the software is for windows only not mac, and I am on mac,.

cant find it anywhere for mac

unless I try it drect on the device? 

 

Hall of Famer III
Posts: 57,194
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: email accounts

Hello,

 

See this procedure:

  • KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software

Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

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Developer
Posts: 1,044
Registered: ‎07-21-2012
My Device: BlackBerry Bold 9900/9780/9810
My Carrier: Singtel

Re: email accounts

Thanks sgdardne

 

Let us know how it went 

Contributor
Posts: 10
Registered: ‎08-01-2014
My Device: curve 92130
My Carrier: orange (france)

Re: email accounts

thks, but I cant get access to previous version. When I follow the step - go to Appli, then choose delete/ add new appli,  the message I get is that the server is not available.  I tried several times.

Nota. The page u indicated is more often than not not available either - sometimes it opens

 

Is thr no way to rebout completely the device?

Developer
Posts: 1,044
Registered: ‎07-21-2012
My Device: BlackBerry Bold 9900/9780/9810
My Carrier: Singtel

Re: email accounts

The tools are mainly for Windows. 

 

Try getting a windows pc Smiley Happy


zozozozo wrote:

thks, but I cant get access to previous version. When I follow the step - go to Appli, then choose delete/ add new appli,  the message I get is that the server is not available.  I tried several times.

Nota. The page u indicated is more often than not not available either - sometimes it opens

 

Is thr no way to rebout completely the device?


 

Contributor
Posts: 10
Registered: ‎08-01-2014
My Device: curve 92130
My Carrier: orange (france)

Re: email accounts

thks, but that's another story