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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎09-03-2012
My Device: BlackBerry Torch 9860
My Carrier: Videotron

email confirmation of an appointment

Hi everyone,


Firstly, I am a French Canadian, so excuse my English .... I will do my best

My smartphone is a BlackBerry
Torch 9860 and my problem is as follows:

When I have an appointment with a client, I would like to send an email for confirmation of his appointment.

When the client receives the email, nothing appears except the name of the subject.


"Meeting with Joseph X"

Start: Monday, September 1rst, 2012, 9:00 am
End: Monday, September 1rst, 2012, 11:00 am

Note: bring beer and chips

the terminal asks me to enter the participant's name, so I chose Joseph X in my contact list, and then I save the appointment and I send the confirmation email to paticipant.

Result: the client receives a blank email but labeled "meeting with Joseph X"

What is the problem?
Should I add an application that is not included in my terminal?

thank you kindly help me ...