11-21-2010 11:25 AM
I bought my blackberry yesterday and I started setting everything up. The email icon was never available... so I can`t set it up... Any ideas on what to do to either reset everything or make it appear?
11-21-2010 11:29 AM
Hi and Welcome to the Forums!
To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.