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Super Contributor
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: email not synching or showing up... and timeglass always on

The only google sync program they have is for calendar. 
__________________________________________________________________
John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.
New Contributor
Posts: 8
Registered: ‎10-26-2008
My Device: Not Specified

Re: email not synching or showing up... and timeglass always on

pin message did not go thru.

 

says i am on the data network. I have att for this phone. 

 

How do i whipe it clean and start over. or should i see if I can get tech help? at att

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: email not synching or showing up... and timeglass always on

Hi,

Go to CONNECTIONS/MOBILE DATA SERVICES/menu key select diagnostics,

Please let us know what the test lists.

Thanks

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Super Contributor
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: email not synching or showing up... and timeglass always on

If your pin messages and emails are not working, you probably cannot browse either.  Try reprogramming the phone by dialing the activation code.  You can get this number from at&t customer support.  Is your phone reading the correct icons as posted before?
__________________________________________________________________
John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.
Developer
Posts: 428
Registered: ‎09-26-2008
My Device: 9000

Re: email not synching or showing up... and timeglass always on


pinkiecat wrote:

pin message did not go thru.

 

says i am on the data network. I have att for this phone. 

 

How do i whipe it clean and start over. or should i see if I can get tech help? at att


 

If you pin messages and email is not working, please check you data plan with your carrier...

 

H.


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hmeister
New Contributor
Posts: 8
Registered: ‎10-26-2008
My Device: Not Specified

Re: email not synching or showing up... and timeglass always on

i reformated my phone and it looks like facebook and messages from googlemail are all coming in. now under my phone set up I do not have an option anymore to add another email address... is this normal? am i missing something?

 

Developer
Posts: 428
Registered: ‎09-26-2008
My Device: 9000

Re: email not synching or showing up... and timeglass always on

Go here and setup an account

 


+++++++++++++++++++++++++++++++++++++++++++++++++
If successful in helping you, please give me kudos in my post.
Please mark the post that solved it for you!
Thank you!
Best Regards

hmeister
New Contributor
Posts: 8
Registered: ‎10-26-2008
My Device: Not Specified

Re: email not synching or showing up... and timeglass always on

[ Edited ]

i tried to get my user name and pwd..

 

I cant get it at all.. 

 

my phone says blackberry internet is not turned on as well..

 

I am missing the browser icon on the front screen and the email set up under the blackberry set up screen as well.

 

Message Edited by pinkiecat on 10-26-2008 09:38 PM
Highlighted
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: email not synching or showing up... and timeglass always on

Hi,

Although you are paying for the data services plan, it is not correctly provisioned, or not provisioned at all by your carrier.

You need to contact them.

Thanks

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter