05-05-2013 09:36 AM
Im new to this so please forgive any protocol glitches. My Curve 9300 wont send or receive email to/from my hotmail accounts since I tried to forward an email from hotmail to gmail using the Curve. Any ideas how to resolve this issue?
Thanks & kind regards
05-05-2013 10:12 AM
05-05-2013 10:24 AM
Welcome to BlackBerry Support Forums
First please try those Steps in a sequence :
1- Register your Handheld .
2- Resend your Service Book
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back
After Reboot please check if you're able to send any email from your Hotmail account , If problem persists then you can Delete and Re- add your Hotmail account which might help .