09-03-2012 11:58 PM
I recently had an issue where i couldn't sync my phone to my computer due to an issue with one appointment. I deleted the appointment in my computer and phone and still had issues syncing, and the error message refenced the deleted appointment. I ended up doing a security wipe and restore on the phone and everything seems to be working, except that I can't reply to emails. My phone receives emails without a problem but as soon as I reply i get an error message "No message services configured. You will only be able to Save Draft." Anyone know what is going on?
09-04-2012 04:27 PM
Hi and Welcome to the Community!!
After any WIPE, OS reload, or even when email just get's wonky for some reason, I always suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS configuration for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.