01-28-2012 10:34 AM
when i receive emails on my bb torch i reply to them from my bb torch but the repy does not go to sender of the email .i go on my pc usu-ing the same email as my bb and the email is in my inbox that i replied with please help as i cannot reply to emails from bb direct from my bb i have to go to emails on my pc to reply
02-02-2012 01:19 PM
Please try reinserting your battery then sending email service books to your BlackBerry then test by trying to reply to new messages that are received after sending the service books. This article provides the steps to resend service books. http://bbry.lv/jJkjY0
If this does not resolve the issue, are you able to forward messages or to send composed messages? What happens when you try to send a reply from your BlackBerry® Torch™ smartphone? Do you receive a message with a red X? If you receive a red X, what error message is in that message when you open it?
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