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New Contributor
Posts: 2
Registered: ‎07-28-2012
My Device: torch 9860
My Carrier: 02

email set up issues..

Hi I picked up my new Torch 9860 today as the last died Smiley Sad

However I cannot set up the email, when I type in address and password it says invalid address or password, verify and contact hotmail..

I have changed my hotmail password and retried, no joy. 

Any ideas? REALLY frustrating. Worked fine on my last one and fine when I log in via laptop.

 

Contributor
Posts: 28
Registered: ‎05-27-2012
My Device: Blackberry Torch 9810
My Carrier: Rogers Wireless

Re: email set up issues..

KB02189-How to associate email addresses with the BlackBerry Internet Service account

 

See if that helps at all.

 

Best of luck,

--Phil

Phil
Specialist, Emergency Medical & Disaster Response
Blackberry Playbook 64GB, 9900, 9810, 9800, 9780, 9700, 9000, 8310, 8220, 8700R, 8100, 8300, 7290

1. Please thank those who help you by clicking the Like button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post Accept as Solution, which solved it for you!
New Contributor
Posts: 2
Registered: ‎07-28-2012
My Device: torch 9860
My Carrier: 02

Re: email set up issues..

Thanks for sendinding that Phil, still no joy.

Definitely have wifi etc but each time I put in the info it comes back with invalid username/password etc..

 

Contributor
Posts: 28
Registered: ‎05-27-2012
My Device: Blackberry Torch 9810
My Carrier: Rogers Wireless

Re: email set up issues..

It may have something to do with the following:

 

KB13137-How to re-validate Windows Live Hotmail, MSN, and Bell Sympatico email integrations

 

See if that will help,

--Phil

Phil
Specialist, Emergency Medical & Disaster Response
Blackberry Playbook 64GB, 9900, 9810, 9800, 9780, 9700, 9000, 8310, 8220, 8700R, 8100, 8300, 7290

1. Please thank those who help you by clicking the Like button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post Accept as Solution, which solved it for you!