07-25-2013 12:30 PM
I'm trying to set up Tiscali email on my Z10, but am failing dismally, so want to copy the settings from my 9800, which worked perfectly.
I set up my email on my 9800 via www.02email.co.uk, which works really well however it doesn't support Blackberry os10 and worse still doesn't allow me to see email setting on my 9800 so that I copy them (I've tried Settings>email, but nothing happens!) I guess they're buried somewhere else in my 9800.
Any ideas??? I currently have TalkTalk and O2 looking at this and they're all struggling !!!
What setting should I be using for Tiscali or How do I find the settings on my 9800 (I can't see them on the phone because it was set up via o2email.co.uk.
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07-25-2013 02:33 PM
Hi and Welcome to the Community!
Since your 9800 uses BIS and your BB10 device does not, the settings on the 9800 are likely not useful anyway. Rather, have you seen this page?
From what I see there, you should have all you need from that page.
07-26-2013 07:40 AM - edited 07-26-2013 07:42 AM
Thanks for your quick reply, though been there & done that first of all :-(
Tiscali(TalkTalk) weren't much help either, hence why I thought it would be good to view the setting on my 9800 - They must be embedded somewhere ?
If anyone can help me solve this , it would be great ! :-)
07-26-2013 09:43 AM
09-11-2013 04:49 PM - edited 09-11-2013 04:56 PM
At last I've got there The setting didn't work on a number of different email clients. It turns out that for reasons unknow, Tiscali email doens't work via O2 (can receive, but not send) - This is strange, because my partner has a TalkTalk email address and this works fine with O2 ! So the solution... Incoming email settings as you'd expect for Tiscali, outgoing need to be an O2 email address and password. This sounds a compromise, but works fine - I receive email from my Tiscali email address and when I send them from my mobile, they appear to come from my Tiscali account. Strange, but great. Hopefully this will help others...
09-11-2013 06:32 PM