Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 7
Registered: ‎07-21-2012
My Device: BlackBerry Curve 9360
My Carrier: O2-UK

email setup invalid? help!

[ Edited ]

so i just recieved a new bb 9360 from O2 as my other was unrepairable. been trying to setup my hotmail account to my phone and everytime i type in my email address and password in the email setup i get the message "invalid email address or password. please verify your email address. if error still persists contact hotmail.com" . i have tried my gmail account on my phone and it works fine just hotmail im having problems. anyone know a solution to this?

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: email setup invalid? help!

Hey Maggie20,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


There was an issue adding Hotmail email accounts.  This issue should now be resolved.  Are you still having trouble?


I look forward to your reply.





Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!