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New Member
Posts: 3
Registered: ‎01-27-2013
My Device: Curve 8520
My Carrier: bLACKBERRY

email setup

can anyone tell me why i dont have: 'I want to create or add an email address' but only 'i want to use a work email account with a BB enterprise server'...............can any1 pls????

Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: email setup

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?

You must, in order to get the personal setup and RIM push email functions you are looking for,  and much more.

So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.

Good luck.

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New Member
Posts: 3
Registered: ‎01-27-2013
My Device: Curve 8520
My Carrier: bLACKBERRY

can u tell me how to do that????cus i am a new customer o...

can u tell me how to do that????cus i am a new customer of BB

Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: can u tell me how to do that????cus i am a new customer o...

Tell you how to "call your carrier"?

Call your mobile provider.. the company to which you pay your monthly or prepaid SIM service.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 3
Registered: ‎01-27-2013
My Device: Curve 8520
My Carrier: bLACKBERRY

Re: can u tell me how to do that????cus i am a new customer o...

i dont want to use my work email adress...i want my personal email my hotmail exp
Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: can u tell me how to do that????cus i am a new customer o...

Right, understood.

You want the personal email setup. Read my post above.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code