02-20-2009 12:01 PM
When I move an email to a folder on my blackberry it places the email in the folder and keeps one in the inbox. When I delete the one in the inbox it deletes it out of the folder as well. How do I prevent this from happening without having to keep a million emails in my inbox on the blackberry?
thank you for any help,
Solved! Go to Solution.
02-20-2009 04:37 PM
Look carefully. The icon next to the message you moved should look slightly different than one for email that's in your Inbox - more like a folder than an envelope.
By default, the message list will show all messages. You need to go into the Options --> General Options (from the Messages list), and set "Hide Filed Messages" to Yes. Now you won't see email that you move to a folder unless you forcibly view the folder.
Of course, the conversaion is pointless unless you're on a BES since BIS doesn't support Folders - which may be the other reason for the behaviour you describe!