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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-20-2013
My Device: bold 9930
My Carrier: Verizon


Please help.

When i open my business emails from my computer (outlook express), all received emails disappear from my mobile device and only sent remain present.


Please advise how to fix that.



Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: emails


Hi dancho,


Microsoft Outlook Express and Microsoft Outlook 2000


  1. Click Tools.
  2. Click Accounts.
  3. Click the Mail tab.
  4. Select the email account.
  5. Click Properties.
  6. Click the Advanced tab.
  7. Select the Leave a copy of the message on the server check box.


    Note: When the check box is cleared, deleted email messages will be permanently removed from the messaging server.


    Check the below KB article as ref. -


  • KB12283 How to leave or remove copies of email messages on the messaging server


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