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BlackBerry® OS Smartphones

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jus
Visitor
Posts: 1
Registered: ‎11-06-2008
My Device: Not Specified
Accepted Solution

emails

can someone help me with my internet, as soon as I receive a message on my blackberry it is immediately deleted even though I have ticked the box that asks for confirmation of deletion and to keep messages for 30 days and said delete on prompt, any other suggestions gratefully received thanks

Posts: 94,680
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: emails

On your BB , look at at Options > Status.

 

What is the File Free number on that screen?

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Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: emails

check out:

 

KB11328 - Email messages are deleted from the BlackBerry smartphone

and

KB13814 - Messages on BlackBerry smartphone are deleted due to low memory

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