06-10-2011 12:44 AM
New to blackberry bold and wonder if anyone can help. I want to send emails. I am with Orange. The option to set up emails doesn't seem to exist (other than something called enterprise) Have I bought a duff phone? Also, the @ symbol on the keyboard won't allow me to type it-- presumably that will only work when an email account is set up?
Can anyone help please?
06-10-2011 01:47 AM
Hi and Welcome to the Forums!
To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.