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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-26-2011
My Device: Pearl 3G
My Carrier: Fido

enter button not working

i can scroll, press the menu key and still use every button except enter when i want to go into an application...it's really frustrating and i've taken out my sim card and battery twice already to restart my phone! if anyone can help it would be much appreciated! 

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: enter button not working

[ Edited ]

Hi aliajan,


Try to go through the following clean application load process:


Also make sure you test before restoring any backup.

If it still fails to resolve the issue you may need to contact your point of sale for replacement options.





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