Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-05-2012
My Device: Bold 9700
My Carrier: 3

error 507

I have a blackberry bold 9700, and i've had it for about a year and the software is 6.0 and it randomly turned off this morning, so i tried to charge it and the LED light would come on and it would turn on and begin to load and then just turn itself off again and repeat it. I've tried to reboot the software but it says it can't reconnect the JVP or something, it then came up on the screen saying 'error 507'.

Can someone please help? I literally have no idea what to do. 

Thankyou Smiley Happy

Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: error 507

Hi lomaherridge


This article will help you with the JVM 507 error on your BlackBerry® smartphone.


KB02792 - Error message "507" appears on the BlackBerry smartphone while upgrading BlackBerry Device...









Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!