06-18-2012 01:52 PM
i can't find a way to downgrade since i can't find anywhere version 6 of desktop software....
10-25-2012 02:56 PM
Fresh BB Torch 9860, OS 7.1 bundle 1149
Windows 7 Pro, BBDS 22.214.171.124
- the same 5211 error
followed instructions: Uninstalled BBDS. done.
installed BBDS 126.96.36.199. worked fine.
Awaiting for fixed BBDS 7
11-03-2012 05:57 PM
I have have no access to the 7th release in France. The latest release here is 6.00 pack 2949.
I have tried to upload prior versions (for ex. 6.00 pack 2554) several times, it doesn't help...
Any idea to solve this issue?
11-13-2012 02:50 AM
Found a way around it......
I was downloading my contacts from my Google account into CSV format.
Then importing this file to my contacts folder in Windows 7.
Using Blackberry Desktop Software 7.0, trying to sync my windows contacts with my BB I got this "CRADSDatabase ERROR (5211): There is an error converting Unicode string to or from code page ..."
I thought maybe it was the format of the contacts that was the problem so I tried reading through the release notes of 7.0 and the User Guide but I couldn't find any thing on the subject.....
I tried one last thing...
From my Google account I exported my contacts to o vCard format (apply address book). Just my phone contacts, not saved contacts from people's emails.
Then imported them to my contacts folder.
Then it was able to sync with my BB.
RIM should have tested for this, did they get lazy? Why isn't there an option to import CSV directly into the manager?
If you need to know how to export contacts from Google...
11-14-2012 01:31 PM
I have found a solution!!
The error message means there is a string of characters the phone does not like. And I found it amoung my contacts! I had a contact from Poland with specific polish characters. I erased the letter which does not belong to our occidental letters and it synchronization works again!
11-14-2012 03:57 PM
Good for you!
Personally I cannot search for peculiar characters at my 2000 contacts (which include lots of lines in Notes field), calendar etc
Filters or boundaries that exist in BBDS 7 do not exist in 6 and this has to be changed in 7
These are data phones, that someone should be able to write lots of things and not just 123 or abc.
I hope RIM gives us the exact characters that we are allowed to enter!!!