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New Member
Posts: 1
Registered: ‎07-26-2012
My Device: torch 9800
My Carrier: MTN

error 602

my phone has been rebooted 10 times already and it keeps on displaying the same message ;"App error 602" i keep resetting. What else can i do?

Hall of Famer III
Posts: 57,531
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: error 602

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB29237 "App Error 602" appears on the BlackBerry smartphone running BlackBerry 7

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Member
Posts: 1
Registered: ‎04-08-2013
My Device: Jennings Torch 9810
My Carrier: XL

Re: error 602

excuse me,may i ask how if we haven't backup the latest data (haven't backup for a long time) but the blackberry has been wiped out? I've found my blackberry got app error 602 for days and when i decided to go to the service centre they told me that the phone will be repair but it will cause memory lost and when i ask to backup they said that if this happened(error) then they can't backup any data.

I agreed to give my phone ,and because of my curiousity I just found out that it can be fix without causing any data lost.

What am I supposed to do if they already wiped out the phone's data?

Hall of Famer III
Posts: 57,531
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: error 602

Hi and Welcome to the Community!

 

As has always been with technology devices, there is no perfection. Some errors are truly catastrophic and wipe out all that is on the BB. As has always been with technology devices, backups therefore are not a reactive nor an optional activity. You can find a good list of backup procedures to follow via the link in my auto sig on this post.


fellie wrote:

 

What am I supposed to do if they already wiped out the phone's data?


Start over, as if you just got a brand new device.

 

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................