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New Contributor
Posts: 8
Registered: ‎01-06-2013
My Device: os 6 blackberry torch 9800
My Carrier: orange

Re: error - I can't open some apps

Yes, I have just done but it doesn't work... Smiley Sad I don't know what I can do... Thanks
Posts: 94,485
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: error - I can't open some apps

can you please be specific about what you did, what app(s) you deleted and reloaded?

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New Contributor
Posts: 8
Registered: ‎01-06-2013
My Device: os 6 blackberry torch 9800
My Carrier: orange

Re: error - I can't open some apps

I deleted the bkav mobile security, then I turned off the BB I take off the battery and then I put it.
Secondly I installed the app again and it doesn't work. Smiley Sad
Posts: 94,485
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: error - I can't open some apps

please tell me what this "bkav mobile security" app is, what is it's purpose?

Where did you download it from?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎01-06-2013
My Device: os 6 blackberry torch 9800
My Carrier: orange

Re: error - I can't open some apps

is an antivirus program, it's made to find virus and check the BB. I dowload from app world of BB.
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New Contributor
Posts: 8
Registered: ‎01-06-2013
My Device: os 6 blackberry torch 9800
My Carrier: orange

Re: error - I can't open some apps

But I have the same problem with others app(s) like linkedin, Facebook messenger...