06-22-2012 11:51 PM
anyone knows what am I suppose to do after "there is an issue with the current session. plese login to continue. (errer id: 30702) "OK" botton... I am try to update my apps and MyWorld gives me this message any help is greatly appriciated!
06-23-2012 12:17 AM
Welcome to the Community
This has been an issue with the Blackberry App World and RIM has not yet come up to a resolution but there are some workarounds though they're not that simple and it takes a bit of patience to do. Please follow the steps below.
Before performing any of the below workarounds, ensure the BlackBerry smartphone has mobile data connectivity by completing the following:
To workaround this, perform the following tasks in the below order until the issue is resolved. Once the BlackBerry ID is functioning, do not perform any further steps.
1. Perform a hard reset by removing and reinserting the battery into the BlackBerry smartphone. For more information on performing a hard reset, see KB02141.
2. Complete the following steps:
Note: Performing a Reset to Factory settings will remove all BlackBerry smartphone user data and IT policies applied to the BlackBerry smartphone. Steps on how to perform a full backup prior to this step are provided in KB12487.
06-24-2012 02:44 PM