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New Contributor
Posts: 4
Registered: ‎06-19-2008
My Device: Not Specified

error encountered Error Code 0x8004fd28

For the first time, I am receiving the attached error message ("error encountered Error Code 0x8004fd28 check documentation" when attempting to synchronize my calendar between Microsoft Outlook running on a Dell computer utilizing the Microsoft Vista operating system and my Blackberry Pearl. Any recommendations or thoughts as to what this problem may be? Thank you.
New Contributor
Posts: 2
Registered: ‎06-26-2008
My Device: Not Specified

Re: error encountered Error Code 0x8004fd28

I had a similar error. The link below might help - it refers to a contact with the wrong syntax which might cause problems.

 

In the end I just did a re-sync instead of a synchronise and it fixed the prolem.

 

cheers,

 

David 

 

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14818&sliceId=SAL_Public&dialogID=58813034&stateId=0%200%2058811881 


  www.SmartphoneNation.com
New Contributor
Posts: 4
Registered: ‎06-19-2008
My Device: Not Specified

Re: error encountered Error Code 0x8004fd28

Thanks very much for your reply. I will give it a try and let you know the results. Thanks again.
New Contributor
Posts: 4
Registered: ‎06-19-2008
My Device: Not Specified

Re: error encountered Error Code 0x8004fd28

For those who would like a fix to this problem, I contacted Verizon Wireless, and that suggested that I reset the Blackberry Pearl 8130 by removing the battery and then putting the battery back in. I did as they suggested, and that seemingly has corrected the problem.

 

RIFRED

Visitor
Posts: 1
Registered: ‎10-01-2008
My Device: Not Specified

Re: error encountered Error Code 0x8004fd28

After talking to Verizon (my provider) I went into the configuration on the BB desktop settings and after checking all settings within the configuration tab, I then synched while having the config window open and performing a "synch now" and deselecting auto config, I was able to watch what the intellisynch performed and observe where the 0x8004fd28 was coming from. It seems as though there are conflicts within my Outlook address (vs. 2007) and the device. Although it prompted me to "accept or deny" the changes, there was still an error stating "there was a total of 1 record(s) during the synch process which was rooted in the address book and referring me to the synch record.

Another thread mentioned something about the addresses being corrupted. I think this is the root cause of the 0x8004fd28.

Some/most of my contacts/addresses came from my Yahoo contacts which have data that the intellisynch cannot recognize.

My suggestion is to go through your contacts to make sure the format is recognizable (no * or &, etc symbols) just text where ever possible

 

Hope this helps!

 

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Best regards & cheers!

Bruce

www.wsiwithyou.com

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: error encountered Error Code 0x8004fd28

Hi and welcome to the forums!

 

Please try the following:

 

Have you tried to delete the Intellisync folder then setup the Synchronization options again?

 

First start with the Desktop Manager closed. On your computer navigate to C:\Documents and Settings\[user_name]\Application Data\Research In Motion\BlackBerry. Delete the Intellisync folder. Open the Desktop Manager and when you go under Synchronize to setup everything to sync make sure the Calendar is checked and try to sync

Thanks,

 

If you need more information, please ask!

If not, please resolve the post using the options by the kudos’ star.

Just check the post that had your answer!

Thanks 

 

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: error encountered Error Code 0x8004fd28

Wiredup4u,

The personal promotion of your company is against the rules of the forum.

Please refrain from adding that information from the bottom of your posts.

Thanks!

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: error encountered Error Code 0x8004fd28

Hi,

This is the BB knowledgebase article on the problem. Try to implement this and see if the problem is resolved.

Thanks

 

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14818&sliceId=SAL_Pub...

 

Please let me know!

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

New Member
Posts: 1
Registered: ‎10-10-2008
My Device: Not Specified

Re: error encountered Error Code 0x8004fd28

Bifoocals is right on...

 

I had this problem and deleted the intellisync folder - then setup my synchronization options again.  My desktop manager worked without a problem and FINALLY my calendar/contacts on my pearl match those on my computer.

 

Thanks Bifocals.  Appreciate the help.

 

 

New Contributor
Posts: 2
Registered: ‎01-07-2009
My Device: Not Specified

Re: error encountered Error Code 0x8004fd28

[ Edited ]
With my Vista Home Premium OS the steps after closing Desktop Manager were click Start, Computer, Local Disk (C), Users, your account name, AppData, Roaming, Research In Motion, Blackberry. Then right-click on Intellisync and rename it to Intellisyncold. Close the box then open Desktop Manager and synch. I then went back in and deleted the Intellisyncold file. Might have worked by just deleting the Intellisync rather than renaming it but that is how the gentleman at Blackberry support had me do it. But it won't cost YOU fifty samoleons!
Message Edited by bberryLD on 01-07-2009 09:11 PM