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Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: error encountered Error Code 0x8004fd28


pepejordan wrote:

Hi Bifocals,

 

I have been trying to fix this issue during the last 2 days, but I am finally giving up searching by myself and asking you some help:

- I tried resolution 1 and 2 and it did not work

- According to my BB Desktop Software, the intellisynch folder should be located at C:\Users\[myname]\AppData\Roaming\Research In Motion\BlackBerry Desktop

- I wanted to try to delete or rename the intellisynch folder per some suggestions posted here, but I just do not know how to find it: when I go to my C: root, I CANNOT see the "Users" folder and all the next folders. Should I change something in the way my C: root is displayed?

 

Thanks in advance for your help.

 

Pepe


Hi Pepe and welcome to to the forums!

What type of PC and which version of Windows are you using?

What version of desktop manager software are you using?

Thanks,

 

Bifocals


How to configure synchronization settings for BlackBerry Desktop Software

 

Resolution 1b To delete the Intellisync folder, complete the following steps:

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New Contributor
Posts: 3
Registered: ‎07-05-2011
My Device: 8900
My Carrier: Vodaphone

Re: error encountered Error Code 0x8004fd28

Hi,

 

Thanks for your replies.

 

Version: Windows 7 Home Premium Version 6.1

PC Sony Vaio

Desktop BB version: 5.0 Bundle 1682

 

Best,

 

Phil

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: error encountered Error Code 0x8004fd28

Hi,

Make sure that your PC account log in has full administrator rights in Windows 7.

See if you can use advanced logging.

Thanks,

 

Bifocals


Microsoft Win 7 Support Page

 

How to turn on advanced synchronization logging if a wired synchronization fails

Click Accept as Solution for posts that have solved your issue(s)!
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New Contributor
Posts: 3
Registered: ‎07-05-2011
My Device: 8900
My Carrier: Vodaphone

Re: error encountered Error Code 0x8004fd28

Hmm...I am the single administrator on my PC, why wouldn't I have all administrator rights. Where can I possibly change this? Really sure this is the problem?

Thanks Bifocals.
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: error encountered Error Code 0x8004fd28

Hi Pepe,

You are not given Win 7 admin rights by default. You can use the link I attached in my prior post to the Windows 7 support page from Microsoft to help you check or change the rights. You report not being able to display directory structure on your PC, so yes I think you may have an issue with admin rights.

Thanks,

 

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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New Member
Posts: 1
Registered: ‎11-14-2011
My Device: Blackberry Curve 9300
My Carrier: Telecom Personal Argentina

Re: error encountered Error Code 0x8004fd28

1) Cuando sincronizo con mi Computadora Dell Windows Seven 64 bits me tira error codigo 0x8004fd28.

Antes nunca habia pasado.

 

2) En el calendario se duplican las citas.

 

Gracias por su ayuda. 

New Member
Posts: 2
Registered: ‎12-11-2011
My Device: Blackberry Storm 2
My Carrier: Verizon

Re: error encountered Error Code 0x8004fd28

I am unable to access the Documents and Settings folder--it just says "Access is Denied". How do I fix this?
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: error encountered Error Code 0x8004fd28

Hi wahoowa and welcome to the forums!

 

You didn't list your PC operating system but it sounds like you do not have the needed

Microsoft full administrator rights. What operating system do you have? 

Thanks,

 

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

New Member
Posts: 2
Registered: ‎12-11-2011
My Device: Blackberry Storm 2
My Carrier: Verizon

Re: error encountered Error Code 0x8004fd28

Thanks for responding.  I solved the problem via one of the other help links.

 

FYI, operating system is Vista and it is my own home computer.  yes, I figured I needed administrator rights and wasn't sure why I didn't have them.  

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: error encountered Error Code 0x8004fd28

Cool!  
I'm glad you have it fixed.
Thanks,

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter