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New Contributor
Posts: 3
Registered: ‎11-18-2008
My Device: Not Specified

error in unopened msg

My main screen is displaying this annoying icon where its telling me that I have one unopened msg. However after checking all my email accounts all messages are opened. All hv been reconciled. All have been selected and marked as opened but the annoying icon is still there. Any ideas on how to get rif of it?
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: error in unopened msg

[ Edited ]

Hi and welcome to the forums!

In messages hit menu/view folder. Check all folders including browser and WAP push messages.

If no messages are present.

 

No data will be lost when doing the following: pull the battery while the device is ON.

Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed.

Thanks

Please remember to resolve your thread. Put the check mark in the green box that contained your answer! Thanks

Message Edited by Bifocals on 11-19-2008 05:12 AM
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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New Contributor
Posts: 3
Registered: ‎11-18-2008
My Device: Not Specified

Re: error in unopened msg

ok it works! but how come when i tried this earlier it didnt work?
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: error in unopened msg

Great, glad it worked out!

Take a minute and resolve the thread OK?

Thanks

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter