Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎10-23-2012
My Device: Blackberry Bold 9780
My Carrier: Vodacom

error message

Hi

Ive been trying to download Wikitude on my BB 9780 and it keeps coming up with an error 970 invalid COD

help
Smiley Very Happy

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: error message

Hi JMC1978,

 

Welcome to the BlackBerry Support Community.

To resolve this error, please uninstall the older version of Wikitude Application and reboot the BlackBerry® Bold™ 9700 smartphone. Then reinstall the newer version of Wikitude from BlackBerry App World™ storefront. Please follow the steps below.

On the BlackBerry smartphone, go to Options > Device > Application Management. Highlight Wikitude, press the menu and choose Delete. Restart the BlackBerry® Bold™ 9700 smartphone and Launch BlackBerry App World™ storefront from the Home Screen. Search for the Wikitude Application. Download and install Wikitude Application. and restart the BlackBerry® Bold™ 9700 smartphone.

 

Hope this helps.


-FS


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!