01-01-2013 12:18 PM
Hi guys, I have a problem, it is actually when I try to sync my Storm 9520 contacts with outlook... a window pops up and says there are (a lot) of conflicts and displays a list of names that are "conflicted", so, it gives me the option to use my device info and over write the one on outlook, or vice versa , or even do nothing... well, tried all three options, syncing starts, and then another window pops up with an error message " CRTranRec::GetLinkedRecordId : Invalid linked record Id ", and nothing happens... which means, I can't sync my contacts no more.
I was running the previous BB Desktop version, and updated, still won't work.
Hope some one can help me fix this problem, tried everything... restoring my BB, removing and deleting BBDesktop from my PC, everything I could think about...
Please people, please help!
01-02-2013 08:38 AM
backup your contacts in outlook, delete them all and then do a way push of your contacts on your device to outlook and see if that works