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Contributor
Posts: 32
Registered: ‎11-10-2011
My Device: Torch 9800
My Carrier: rogers

error when installing update for desktop software

when i try to update my software i am getting the error message saying 
Blackberry Destiop Software requires that Microsoft Visual C++ 2008 SP1 RAedistributable package is installed . Can some one please help me 

New Member
Posts: 1
Registered: ‎02-14-2012
My Device: Bold 9780
My Carrier: Telus

Re: error when installing update for desktop software

same problem but my Windows 7 update history shows it was installed 8/6/2011. someone else mentioned there was a security issue with it, but this SP1 was supposed to fix that last year. help!
Highlighted
New Contributor
Posts: 5
Registered: ‎08-16-2010
My Device: Pearl 3G (9100)

Re: error when installing update for desktop software

I'm having the exact same problem - I even downloaded the update from Microsoft 3 times and I still get the error message.  The last few updates of BBdesktop have been problematic for me - I had to skip the last one because the sync kept on crashing.  My loyalty to the brand is beginning to falter....Smiley Mad

Contributor
Posts: 32
Registered: ‎11-10-2011
My Device: Torch 9800
My Carrier: rogers

Re: error when installing update for desktop software

I know. I am getting extremely frustrated with desktop software. The program keeps crashing every time I try to start it. 

I can not sync my email or my media files. 

I am thinking of changing phones 

Contributor
Posts: 32
Registered: ‎11-10-2011
My Device: Torch 9800
My Carrier: rogers

Re: error when installing update for desktop software

there are now more security issues and microsoft is actually recommending that you do not install the program at all.