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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎01-20-2013
My Device: Curve 9315/9320
My Carrier: Koodo


I'm afraid I may need to replace my phone already.  Only 1 1/2 months old.  I am getting initialization failed sos


I tried going to the kiosk and he didn't know what was wrong with it.  I called the head office and they told me to take the battery out and the sim card and reset the phone.


I did this a couple of time tonight and it still is coming up with initialization failed.


Before I go without a phone for a couple of days, any other tips anyone can offer?


BB curve 9315/9320

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: error

Hi BrendaStJames,


Check the below KB article on network issue -


  • KB03448 Network status indicator shows "SOS" on the BlackBerry smartphone

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