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BlackBerry® OS Smartphones

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Visitor
Posts: 1
Registered: ‎02-16-2013
My Device: curve 9300
My Carrier: Pelephone Israel

error

When i try to syncronize my blackberry, an error appear:"CARD Database ERROR (5211): there is an error converting unicode string to or from code page string"

 

I am using microsoft outlook 2007 and i wish only to sync my contacts and calendar.

Any suggestions?

Thanks

Hall of Famer III
Posts: 58,134
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH505), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: error

Hi and Welcome to the Community!

I do not find that particular error in the public KBs...you may have better luck:

If not, then I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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