Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 1
Registered: ‎03-15-2013
My Device: blackberry bold 9790
My Carrier: vodafone

face dialling

My new bold 9790 is frustrating the h£ll out of me.  I keep face dialling whilst on a call which resutls in me a)putting a client on hold and b) dialling someone who I have just already spoken to.

This is a business phone and is making me looking really unprofessional by putting client on hold and then randomly miss calling other clients.

I don't have a screen protector on the phone and have tried to hold it differently but it still seems to be a problem.  This has happened 4 x out of the last 4 calls!!!!!!!!!!!!!

Please can someone help!

Posts: 95,783
Likes: 24,595
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: face dialling

You can get an app such as TalkLock to assit in locking the screen while on a call.


I've found that when place the phone to my face, touch the top edge to my ear first, that helps in making the device "lock" first.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code