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BlackBerry® OS Smartphones

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Posts: 1
Registered: ‎03-15-2013
My Device: blackberry bold 9790
My Carrier: vodafone

face dialling

My new bold 9790 is frustrating the h£ll out of me.  I keep face dialling whilst on a call which resutls in me a)putting a client on hold and b) dialling someone who I have just already spoken to.

This is a business phone and is making me looking really unprofessional by putting client on hold and then randomly miss calling other clients.

I don't have a screen protector on the phone and have tried to hold it differently but it still seems to be a problem.  This has happened 4 x out of the last 4 calls!!!!!!!!!!!!!

Please can someone help!

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Posts: 94,525
Likes: 24,405
Solutions: 6,350
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: face dialling

You can get an app such as TalkLock to assit in locking the screen while on a call.

 

I've found that when place the phone to my face, touch the top edge to my ear first, that helps in making the device "lock" first.

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