Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Contributor
Posts: 16
Registered: ‎06-20-2011
My Device: curve 8520
My Carrier: vodaphone

facebook chat message won't go away

A message keeps apeparing on my curve every few seconds or so. It says "you are attempting to open a secure connection, but the server's connection is not trusted." Then I have 4 options Continue, Close Connection, View Certificate or Trust Certificate. It doesn't matter which one I select and follow, the message still keeps appearing. The cert is for chat.facebook.com, and then when you select it it saysDigiCert High Assurance CA-3. How can I get rid of this message? I tried removing the battery but it didn't help.

Contributor
Posts: 16
Registered: ‎06-20-2011
My Device: curve 8520
My Carrier: vodaphone

Re: facebook chat message won't go away

Following on from that I have just discovered all my contacts have gone! Any idea what's happened? can I get them back? Is it some kind of virus? And if it is how do I get rid of it? thanks
Highlighted
Contributor
Posts: 16
Registered: ‎06-20-2011
My Device: curve 8520
My Carrier: vodaphone

Re: facebook chat message won't go away

 If I were to restore, would that take away the message? Also, does that mean I would get a different BBM number and would BB charge me for both numbers?