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New Contributor
Posts: 5
Registered: ‎08-23-2012
My Device: curve 9300
My Carrier: rogers

facebook chat not working- error 503

my facebook chat on my blackberry doesnt work. ive researched a lot of stuff and have done numerous things to fix it, but it still doesnt work. ive already deleted and reinstalled it. i have cleared my cache, logged out, restarted my phone and logged back in and it worked! but it only worked for a little while until it stopped working. after googling this problem, i found out that this problem has been up since last year and that its a miscommunication, but it must be fixed by now. is there something else oother than downloading another app to fix it, that i can do?

Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: facebook chat not working- error 503

Hello aryal11 and welcome to the BlackBerry® Support Community Forums.


What version of the Facebook® for BlackBerry® smartphones application are you using? 


What software version is your BlackBerry® Curve™ 9300 smartphone running? 


Are you using Wi-Fi or the mobile network when you get the 503 error? 





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New Member
Posts: 1
Registered: ‎04-11-2013
My Device: Curve 9300
My Carrier: Vodafone IN

Re: facebook chat not working- error 503

I have a blackberry 9300 running 6.0 Bundle 3049 facing the same problem over wifi.Please help.

New Contributor
Posts: 6
Registered: ‎03-14-2013
My Device: Blackberry 9800
My Carrier: vodafone

Re: facebook chat not working- error 503


version of facebook : v3.3.0.11
Software version of blackberry : BB 9800 version : v6.0.0.706
connection : conneceted with wifi and also running data plans...

Please Help me.. !!

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: facebook chat not working- error 503

install the latest version of the Facebook app : or higher.


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