10-14-2012 11:13 PM
Can some one please help me out?
I am facing a great trouble with facebook push notifications. I am using BlackBerry Bold-9900 with lates and upgraded version of Facebook and as well as OS
Facebook version is Facobook For BlackBerry v3.2 and my OS is 7.1
The problem that I am facing is that since past 4 days my push notifications are not coming up and therefore I have to check the notifications manually from facebook browser or by going to Notification option in the application. So far as it concerns whethere I was getting the notifications before this issue then on the same version at startup it was working all perfect but as now it had stopped push notifications, its getting irritating.
I have tried several things with my account and as well as hand set. I have wiped the whole device, updated it again, updated the application again and even I called my service provider, and according to him its not their issue.
Please, help me out.
Looking forward to here from you soon.
10-26-2012 10:01 AM
Welcome to the BlackBerry Support Community.
The following articles should provide you with more information regarding Facebook® for BlackBerry® smartphones notifications:
Notifications are not received from Facebook for BlackBerry smartphones - http://www.blackberry.com/btsc/KB14358
Push and email notifications are received for the same item or no notification is received when using Facebook for BlackBerry smartphones - http://www.blackberry.com/btsc/KB17087
We hope this helps.
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