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Posts: 1
Registered: ‎10-14-2012
My Device: BlackBerry Bold-9900
My Carrier: Warid Tel

facebook for BlackBerry Notification Issue

Can some one please help me out?

I am facing a great trouble with facebook push notifications. I am using BlackBerry Bold-9900 with lates and upgraded version of Facebook and as well as OS

Facebook version is Facobook For BlackBerry v3.2 and my OS is 7.1

The problem that I am facing is that since past 4 days my push notifications are not coming up and therefore I have to check the notifications manually from facebook browser or by going to Notification option in the application. So far as it concerns whethere I was getting the notifications before this issue then on the same version at startup it was working all perfect but as now it had stopped push notifications, its getting irritating.

I have tried several things with my account and as well as hand set. I have wiped the whole device, updated it again, updated the application again and even I called my service provider, and according to him its not their issue.

Please, help me out.

Looking forward to here from you soon.

Thank You! Smiley Happy 

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: facebook for BlackBerry Notification Issue

Hello nabeelkhawar,

 

Welcome to the BlackBerry Support Community.

 

The following articles should provide you with more information regarding Facebook® for BlackBerry® smartphones notifications:

Notifications are not received from Facebook for BlackBerry smartphones - http://www.blackberry.com/btsc/KB14358

Push and email notifications are received for the same item or no notification is received when using Facebook for BlackBerry smartphones - http://www.blackberry.com/btsc/KB17087

We hope this helps.

Thank you.


-FB


 


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