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Reply
New Contributor
Posts: 4
Registered: ‎11-25-2012
My Device: Curve 9360
My Carrier: Vodacom
Accepted Solution

facebook login problem

[ Edited ]

Hi I'm Verdict
I downloaded the facebook app on my BB and when I try to login it says, you have entered an incorrect email/ password combination. I have tried reinstalling my phone, restarting it and changing my login details but it still won't work.
What do I do?

Hall of Famer III
Posts: 59,104
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: facebook login problem

[ Edited ]

Immutable_V wrote:
Hi I'm Verdict
I downloaded the facebook app on my BB and when I try to login it says, you have entered an incorrect email/ password combination. I have tried reinstalling my phone, restarting it and changing my login details but it still won't work.
What do I do?

Hi and Welcome to the Community!

 

Please clarify...this thread is about logging into AppWorld itself...your post seems to be asking about logging into FaceBook on your BB. Please clarify...

 

Thanks and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 4
Registered: ‎11-25-2012
My Device: Curve 9360
My Carrier: Vodacom

Re: facebook login problem

[ Edited ]

I meant reinstalling the app. The error code is 2401

New Contributor
Posts: 4
Registered: ‎11-25-2012
My Device: Curve 9360
My Carrier: Vodacom

Re: facebook login problem

The problem is now solved but thanks for your suggestions
Hall of Famer III
Posts: 59,104
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: facebook login problem


Immutable_V wrote:

I meant reinstalling the app. The error code is 2401


Hello again...for the benefit of others, here's the relevant KB:

  • KB25378 Facebook 2000 series error codes in Facebook for BlackBerry smartphones

Cheers!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................