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BlackBerry® OS Smartphones

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Contributor
Posts: 15
Registered: ‎04-21-2012
My Device: blackberry torch 9800
My Carrier: 9800

factory settings / formatting

I tried to put my phone back to factory settings last night, when I phone reset etc, it came back on and nothing was deleted except music/pictures/numbers etc, all my downloaded applications was still there? I then tryed to format my phone and nothing happend with that eithermm am I better going back to where I got the phone and see if they can sort it? Or is there a way I can ?
Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: factory settings / formatting

Hello PaulyyBhoyy

Welcome to the Community

Can you please tell us the app that don't want to be reinstalled? Because you might be referring to the default apps on the phone.


Ron
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