04-07-2009 01:08 PM - edited 04-07-2009 01:11 PM
I have recently setup for my company's email to be accessible from my BB device.
It worked in the beginning but for the past 2 days, I've been having trouble sending email to my company's email system.
It seems like BB servers are denying it with the following error:
Reporting-MTA: dns; smtp01.bis.ap.blackberry.com
Status: 5.0.0 (permanent failure)
Remote-MTA: dns; [x.x.x.x]
Diagnostic-Code: smtp; 5.1.0 - Unknown address error 553-'sorry, your envelope sender has been denied (#5.7.1)' (delivery attempts: 0)
x,y,z's real values are concealed for security purposes.
So, my question is has anyone run into the same problem and how to solve it?
Thank you so much any assistance given.
04-08-2009 09:31 AM