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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-25-2012
My Device: 9900 , 9810
My Carrier: Etisalat

fake signal

Im suffring from 9900 ... always it show that there is signal but the truth there is no signal.... many people had the same problem ... i had change my smartphone 8 time ... but its same ... now im using new 9810 and it the same .... i figure that it the Os 7 problem not the phone ... because my sister has 9800 with OS 6 without any problem ... the problem in all blackberry models which use OS 7.... we are spending a lot of money with out a point we need a solution for this problem

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: fake signal

Hi and welcome to the forums!


Sorry your suffering maybe we can get you some actual data on the problem and we can address it. I suggest running the  Mobile diagnostic and retain the log generated at least once a day to judge performance.

Well at least the tests will help take your mind of your suffering.!





Mobile Network Diagnostic Test.

KB13342 What is Connection Preference in Mobile Network

KB29379 What is the BlackBerry Device Analyzer

KB11727 Troubleshooting poor voice quality on the BlackBerry smartphone

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