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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎01-26-2012
My Device: Torch 9800
My Carrier: AT&T

forgotten password

Ever since I got my Blackberry Torch (about six months ago) I have not been able to set up apps or get many features it has to offer because a "bogus" username was set up by the folks who sold it to me and I don't know the password.  I was told to go on-line to blackberry.com and log in, indicate that I have forgotten my password, get a new one sent to me, then enter it into my phone.  I am stuck of Step 1 because when I sign on to www.blackberry.com, there is no place to log-in.  How do I set a new Blackberry password and put it into my phone so that I can use all the features of the phone?

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: forgotten password

They meant blackberry ID:

http://us.blackberry.com/id/

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