12-29-2009 08:23 AM - edited 12-29-2009 08:23 AM
Anyone knows how to format my blackberry device to default settings (factory settings) without using desktop manager software as I can't seems to connect to the software but i can see my files as mass storage only
I need HELP!!!!!!
Solved! Go to Solution.
12-29-2009 09:02 AM
To truly go back to default settings, you need your PC. See the directions below.
If you just want to wipe your device of all personal data, preferences, contacts, calendar, etc., you may do so ON the device itself in the Options > Security > General Settings > Menu key > Wipe handheld function.
If you are having problems connecting to Desktop Manager, it is a likely a PC issue, not an issue with the device. See more info below.
Read this RIM Knowledge Base article to reset your device to the factory settings.
KB18998 How to reset a BlackBerry smartphone to factory defaults
Read this post for tips and help to connect your device to Desktop Manager:
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code