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New Contributor
Posts: 5
Registered: ‎02-03-2012
My Device: Blackberry Bold 9900 Touch
My Carrier: MTN South africa
Accepted Solution

funny ? mark icons on home screen.

I downloaded some applications and a theme now all most of my home screen folders are no longer in their original folders.There now is "?" (Question mark)symbols as home icons for e.g music.I can't even find the media folder or replace the files into their original files.my device freezes whenever I try to open some of these apps in "?" Folders.pliz help
Posts: 94,679
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: funny ? mark icons on home screen.

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

Now, are the icons ok?

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New Contributor
Posts: 5
Registered: ‎02-03-2012
My Device: Blackberry Bold 9900 Touch
My Carrier: MTN South africa

Re: funny ? mark icons on home screen.

I have done this several times to no avail.any other suggestion?
New Contributor
Posts: 5
Registered: ‎02-03-2012
My Device: Blackberry Bold 9900 Touch
My Carrier: MTN South africa

Re: funny ? mark icons on home screen.

 
Posts: 94,679
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: funny ? mark icons on home screen.

Set your theme back to a stock theme.

Options > Applications and delete that theme you downloaded

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Highlighted
Developer
Posts: 138
Registered: ‎11-05-2011
My Device: Z10, Bold 9900
My Carrier: Smartone

Re: funny ? mark icons on home screen.

I tried to switch back to the built-in theme and removed the other ones, but the problem was still there.

 

Eventually, I go to Options->Display->Screen Display. In the built-in theme, click the Settings icon and choose Reset Settings. I've tried resetting Icon Arrangement and Home Screen Panels only. This fixed the issue.

New Contributor
Posts: 5
Registered: ‎02-03-2012
My Device: Blackberry Bold 9900 Touch
My Carrier: MTN South africa

Re: funny ? mark icons on home screen.

Voila!!! That worked,thanx