09-22-2013 02:35 AM
i have one blackberry curve 9380, when i met some problem with my device i took to redington ernakulam for service and i am from pathanamthitta around 300 km up and down, as i went redington for reloading my os but they are saying they will only admit indian purchased blackberry unfortunately i bought it from dubai. As a customer for blackberry i have a right to know what is the difference between indian purchased blackberry and dubai purchased . Eventhough its both manufactured with a same technique and with a same brand name, if you didnt give the service then why dont you change the dubai bought bb name as "dubai bb" ?? anyway i want to know the reason and a solution .
09-22-2013 03:04 PM
Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
Hopefully, this information will be of use to you.
Cheers, and Good Luck!