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New Contributor
Posts: 5
Registered: ‎09-16-2013
My Device: curve 9380
My Carrier: *

general enquiry

i have one blackberry curve 9380, when i met some problem with my device i took to redington ernakulam for service and i am from pathanamthitta around 300 km up and down, as i went redington for reloading my os but they are saying they will only admit indian purchased blackberry unfortunately i bought it from dubai. As a customer for blackberry i have a right to know what is the difference between indian purchased blackberry and dubai purchased . Eventhough its both manufactured with a same technique and with a same brand name, if you didnt give the service then why dont you change the dubai bought bb name as "dubai bb" ?? anyway i want to know the reason and a solution .

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Hall of Famer III
Posts: 57,523
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: general enquiry

Hi and Welcome to the Community!

Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:

Hopefully, this information will be of use to you.

Cheers, and Good Luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

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