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BlackBerry® OS Smartphones

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New Contributor
Posts: 5
Registered: ‎05-30-2012
My Device: Bold 9930
My Carrier: verizon

genuine or fake

How do I confirm a genuine blackberry bold 9930?
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: genuine or fake

Hey Nsirim,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

You can always compare the specifics of the BlackBerry® Bold™ 9930 smartphone by going to www.blackberry.com/compare

 

As well you can send me a private message with the PIN number and I can check the authenticity of the BlackBerry®.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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New Contributor
Posts: 5
Registered: ‎05-30-2012
My Device: Bold 9930
My Carrier: verizon

Re: genuine or fake

[ Edited ]

My pin is (personal info removed). Please,confirm the authenticity of the phone. It is BB 9930.

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: genuine or fake

Hey Nsirim,

Thanks for the quick reply.

 

The PIN number you provided is an authentic BlackBerry® Bold™ 9930 smartphone.

 

Have a great day!

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



New Contributor
Posts: 5
Registered: ‎05-30-2012
My Device: Bold 9930
My Carrier: verizon

Re: genuine or fake

How do I upgrade the software of my BlackBerry 9930?
Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: genuine or fake

If you're looking for the latest OS offered by Verizon, plug your phone in to your PC and open BlackBerry Desktop Software.  Click Device at the top of the software then Update from the drop-down menu.  If a newer version of OS is available from Verizon, it'll show there.

 

If you wish to upgrade to a version of OS that isn't offered by Verizon yet, I suggest looking elsewhere in these forums  for the instructions for updating your OS.  It's takes a few steps to do and all of these steps have already been posted many times elsewhere in these forums.

 

 

I hope that helps you.  Smiley Happy


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
Posts: 5
Registered: ‎05-30-2012
My Device: Bold 9930
My Carrier: verizon

Re: genuine or fake

Hello,
The last time I was able to send an SMS with my BlackBerry Bold 9930 was on 19/05/2012. My challenge is that whenever I try to send or reply an SMS,my BB will show unidentified subsciber and the message will fail. Please help.
New Contributor
Posts: 2
Registered: ‎08-25-2012
My Device: 9650
My Carrier: Verizon

Re: genuine or fake

[ Edited ]

Hi Vicious,

 

Can you verify my BB for me?

 

The PIN is [personal information removed], it is a Bold 9650 from Verizon.

 

Thanks in advance.

Forums Advisor I
Posts: 693
Registered: ‎05-29-2011
My Device: BlackBerry®PRIV
My Carrier: EE. UK

Re: genuine or fake

to confirm if a BlackBerry is genuie always buy from a reconised retailer
Craig Ashcroft Elite UK
If this post helps you please click the LIKE below the post(s)
New Contributor
Posts: 2
Registered: ‎08-25-2012
My Device: 9650
My Carrier: Verizon

Re: genuine or fake

Thanks, but it does not help, because everybody knows that.
I asked because I was unable to verify, I bought a second-hand phone.