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New Member
Posts: 1
Registered: ‎08-17-2012
My Device: Torch 9800
My Carrier: Orange

getting back contacts from Blackberry Protect

so my Blackberry has broken and im getting rid of it but all my contacts are saved on the BB.

they are backed up on Blackberry Protect online but how do i get the contacts from BB protect to my SIM card???

Hall of Famer III
Posts: 57,565
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: getting back contacts from Blackberry Protect

Hi and Welcome to the Community!

The only way to do exactly as you request would be via another BB...restore from BB Protect, and then copy (one by one) your contacts from that BB to the SIM. BB Protect backups can only be used to restore to a BB...there is no other usage of that method of backup.

The Desktop Software, on the other hand, offers more robust access to your data. For instance, you can obtain a PC-based 3rd party BBB/IPD parsing app. Further, with Desktop Software prior to 7.0, you can export your contacts to CSV on your PC.

In any event, if all you have is BB Protect backup, then there only solution is as I've said above.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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