06-24-2013 12:54 PM
i m getting the error net.rim.device.api.io.file.FileIOException: direct
06-26-2013 07:16 PM
Hello jatin020 and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're experiencing an issue with your media.
This error indicates an issue with your software and a reinstallation of the software will need to be done.
Using BlackBerry Desktop Software, back up your data and follow the steps in KB11320 How to perform a clean reload of the BlackBerry Device Software for Windows (or if you use Mac see KB19915 Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer)
After the reload is complete, try to save a media file. Are you now able to do so?