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BlackBerry® OS Smartphones

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: goldstar icon

From where did you delete the message?  By that I mean to which folder did you go to delete the message?



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New Contributor
Posts: 4
Registered: ‎06-12-2012
My Device: curve
My Carrier: vodafone

Re: goldstar icon

The message was in my message folder, but thankfully all sorted a friend of mine had a look at it he completely wiped my phone but before hand backed up my files contacts etc on our computer on the Blackberry website and the annoying gold star has gone.  Not to sure what he did settings etc but thank you for all your help, it been much appreciated.

Posts: 23
Registered: ‎05-16-2012
My Device: Curve 8520
My Carrier: 3

Re: goldstar icon

So the solution to this was problem was to security wipe it and then restore back but must do back up first to not lose files especially the important ones... Can I ask.... When you wiped the memory and restored it back, did you have files on your memory card? e.g. musics, pictures, etc. I seemed to security wipe it because I encounter some problem and I lost all things on my memory card... Only messages files, contacts, and apps remained...

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New Member
Posts: 3
Registered: ‎01-22-2013
My Device: tourch 9800
My Carrier: talktalk

Re: goldstar icon

Xh3ndr1x. “It is always a good idea to write down all your favourite stored web pages too cos they will all be gone ! I have the gold star aswell and only joined today to find out what it ment i believe i have found an answer that is to reset the phone mine being the tourch 9800 ”.