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New Contributor
Posts: 2
Registered: ‎04-27-2012
My Device: bold touch
My Carrier: 09178844597

got problem

somebody help me pls..i cannot log in on my yahoo messenger it says "service not enabled for this handheld" what am i going to do? :-(

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: got problem

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?

You must, in order to use the BlackBerry data services such as Yahoo Messenger, the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.

So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.

Good luck.

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New Contributor
Posts: 2
Registered: ‎04-27-2012
My Device: bold touch
My Carrier: 09178844597

Re: got problem

 :-)  but im connecting thru wifi and i am connected..i just cannot sign in on my yahoo messeger..i have connection on my facebook thru wifi..jsut the ym it says "service not enabled for this handheld"..thank you so much

 

Highlighted
Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: got problem

Sorry, I can't help you unless you answer my question.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code